Introduction
At Kriple, your privacy is a priority. This Privacy Policy explains how we collect, use, disclose,
and protect your information when you use our cryptocurrency payment services.
Kriple operates as a non-custodial platform, meaning we do not create,
access, or store your wallets, private keys, or seed phrases.
You retain full control and ownership of your digital assets at all times.
By using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide Directly :
- Account Information: Name, email address, phone number
- Business Information: Company name, registered address, VAT/tax identification number
- KYC Verification Data: Government-issued identification, proof of address, and related verification documents (processed via trusted third-party providers)
Transaction and Technical Data :
- Wallet Addresses: Public blockchain addresses used for transactions
- Transaction Data: On-chain transaction details (publicly accessible via blockchain networks)
- API Usage Data: Logs related to API requests, integrations, and system interactions
- Device and Usage Information: IP address, browser type, operating system, and access timestamps
How We Use Your Information
We process your data for legitimate business and legal purposes, including:
- Facilitating and processing cryptocurrency payments
- Verifying merchant identity and ensuring compliance with KYC/AML regulations (via providers such as SumSub or equivalent)
- Generating invoices and ensuring compliance with EU VAT and financial regulations
- Providing customer and technical support
- Sending essential service updates, alerts, and administrative communications
- Monitoring, improving, and securing our platform against fraud or misuse
We do not sell your personal data to third parties.
Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), we process your data under the following legal bases:
- Contractual necessity – to provide our services
- Legal obligation – to comply with regulatory requirements (e.g., KYC/AML, tax laws)
- Legitimate interests – to improve services and ensure platform security
- Consent – where explicitly requested (e.g., optional communications)
Data Sharing and Disclosure
We may share your information with:
- KYC/Verification Providers (e.g., identity verification services)
- Regulatory Authorities when required by law
- Service Providers assisting with infrastructure, analytics, or support (under strict confidentiality agreements)
We only share data necessary for the intended purpose and ensure appropriate safeguards are in place.
Data Security
We implement industry-standard security measures, including:
- AES encryption for sensitive data storage
- HTTPS/TLS encryption for all data transmissions
- TOTP-based multi-factor authentication for administrative access
- Continuous monitoring for vulnerabilities and threats
Blockchain transactions are inherently public and immutable, and Kriple cannot alter or delete on-chain data.
We never store:
- Private keys
- Seed phrases
- Custodial access to your funds
Data Retention
We retain your information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, and regulatory obligations
- Resolve disputes and enforce agreements
When no longer required, your data is securely deleted or anonymized.
Your Rights
Depending on your jurisdiction (especially under GDPR), you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data ("right to be forgotten")
- Restrict or object to processing
- Request data portability
To exercise these rights, contact us at: privacy@kriple.com
Cookies and Tracking Technologies
Kriple may use cookies and similar technologies to:
- Enhance user experience
- Analyze platform performance
- Maintain session security
You can control cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party services. We are not responsible for their privacy practices. We encourage you to review their policies before engaging with those services.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or security practices. Updates will be posted on this page with a revised Effective Date. Continued use of the platform constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, please contact us at help@kriple.com
Kriple is built with a strong emphasis on privacy, transparency, and user control. Our non-custodial model ensures that you remain the sole owner of your digital assets while we provide secure and compliant payment infrastructure.